Skip links
CountryShipping TimeShipping Cost
Turkey2-4 business days30 €
European Countries2-4 business daysFree Shipping
United Arab Emirates2-8 business days30 €
All Other Countries2-8 business days100 €
Want to order to a country that is not listed? Please reach out to us: info@panadahookah.com

Our Policy

Shipping Policy

Return Policy

  • You can return any unused product within 3 days.
  • The right of withdrawal expires 3 days from the date the person receives the product.
  • In case of return, shipping costs are your responsibility.
  • If the product is faulty, shipping costs belong to us.
  • If the product has arrived to you damaged, you can send an e-mail to info@panadahookah.com. When you receive the damaged product, you must send an e-mail within 48 hours.
  • After the damaged product is shipped to us, the new product will be sent to you.
  • The same customer has the right to a refund. If a return is made twice, the second return will not be approved.
  • For health and hygiene reasons, used products cannot be returned.

Contact Coordinates

Email: info@panadahookah.com
Customer care number: +49 162 9025508

Our Logistics Partners

International Partners: DHL Express, UPS Cargo

Fulfillment Delivery

Delivery timeline: 2 – 3 Working days

Experience the Essence of Shisha: Europe’s Finest Selection

Indulge in the Art of Shisha: Europe’s Best

We are Social

Contact Us